Message Box Help

If you’re having trouble sending and receiving private messages at the CourtTV or Websleuths forums, you probably need to clean out your box. It’s necessary to clean out both the Inbox and the Sent Items folder. Otherwise, your box will fill up with sent messages and you won’t be able to send or receive anything new.

  1. Click on “user cp” near the top center of the page.
  2. Click on “Private Messages” at the far right of the User CP navigation bar.
  3. Delete any unwanted messages in your Inbox. Just check the boxes to the right of the message labels and click delete at the bottom of the list.
  4. Select “Sent Items” from the “Jump to folder” dropdown menu on the right, just below the navigation bar.
  5. Delete any unwanted messages in your Sent Items folder in the same manner that you deleted Inbox items.

I’ve been told it’s also necessary to clear the Message Tracking items, but I’m not sure that function affects mailbox capacity. Tracking items can be viewed through the “Jump to folder” menu.

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1 comment so far

  1. Taximom on

    It doesn’t take long for 40 in/out messages to accumulate, does it? I’ve saved some of mine to txt files for later viewing pleasure. That’s another option if you just can’t delete that special message.

    See you around.


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